Payment & Delivery

Delivery

At Pet&Co, we aim to offer you a fast, easy and convenient service!
We strongly believe that an efficient and customer-centric delivery service is necessary to provide such a service.

Choose how you want us to deliver your order!

We guarantee to deliver all orders within 2 business days with your preferred shipping method.

Refund

We may issue a cash refund or cancellation via any other payment method you used when ordering.

Product exchange

We give you the option to exchange the items for something else.

Exchange and refund

You can exchange any items and the remaining balance refunded.

Delivery & Returns

Order processing

The order total must be 50dhs higher.
- Orders placed from Saturday to Thursday will start to be fulfilled immediately and delivered within 2 business days.
- Orders placed on Friday will start to be fulfilled on weekends and delivered within 2 business days.
- Orders placed on public holidays will start to be fulfilled on the first following business day and delivered within 2 business days.
- Orders via WhatsApp will be easier to manage, and you can indicate your preferred delivery date and time and we will do our best to honor it.

Payment

Payment Methods:
- Payment after delivery:
You can pay when you receive your order hand to hand*.
- Bank transfer

Delivery

Our delivery service is organized in-house! We carry out all deliveries ourselves and never subcontract to third parties. We do this in order to provide you with the best possible level of service.

Here are some basic fees, but they can change depending on the order and location:

Orders over 1,000 dhs and under 15 kg

Free

Orders over 500dhs and under 15 kg in Tangier

Free

For more information

Contact-us